Who are you trying to reach?
Vendrova is the billing and Discord-access software that communities use behind the scenes. Pick the option that matches you so your message lands with the right person.
I'm a member of a community
Your subscription belongs to that community and its owner, not to Vendrova. We can't see your Discord, change your plan, issue refunds or cancel on their behalf — only they can.
- Reply to your welcome email. Replies go straight to the community owner's inbox.
- To cancel, use the Cancellation link at the bottom of that same email.
- Lost your Discord role? Relink your Discord and it's restored automatically if your subscription is active.
- Can't find the email? Message the owner or a moderator in the community's Discord server.
Messages about a community's subscriptions sent to Vendrova can't be actioned and will be forwarded back to that community.
I run a community, or this is a business enquiry
Want to move your community onto Vendrova, ask about fees, partnerships, or anything else about the platform? That's us.
Email VendrovaSellers already on Vendrova: your fee rate and settings are in your dashboard under Stripe.